KBIA POLICIES

Membership
In order to be eligible to register for KBIA classes for Weeks 2 -8, you must be a KBIA member and pay the annual fee. One membership is required per household. Non-members are welcome to sign up for classes for Week 1 without paying a membership fee. For more detailed information, please review the enclosed Membership Form.

Class Registration & Participation
Classes fill quickly! KBIA processes memberships and class registrations as they’re received. All required forms must be complete to be processed. Returning all your required forms promptly will help you secure the classes and schedule you selected. Please return required forms by USPS first class mail. Do not leave required forms in the KBIA mailbox. Office registration, priority or overnight delivery and mail requiring a signature receipt are only accepted on-site during office hours beginning June 21, 2010.

Class & Safety Requirements
In order to attend classes each child must be the specified age for their age group by June 15, 2010. Unless a child is enrolled in Adventures or the Bundled Class Schedule, KBIA does not provide supervision of children outside of scheduled class time. Parents are expected to drop their children off at class and pick them up after class or otherwise provide appropriate supervision.

Remember! The weather on the waterfront can change quickly. Be sure your child has sun protection and appropriate clothing for all weather conditions. Some classes have specific physical, dress and equipment requirements. Please read the online class descriptions carefully. If you need assistance meeting class requirements please contact the KBIA office.

Waiting List: If any of the classes you select are not available you will be notified and your child will be placed on a waiting list. If the class does not become available, refunds will be made in the form of original payment.

Withdrawal: If a student withdraws the week prior to the week of a scheduled class, 50% of the class charge(s) will be refunded.  If a student withdraws more than one week prior to the week of a scheduled class, the full fee minus a $10 withdrawal fee per class will be refunded. No refunds are offered after the close of office hours on the Friday before class begins. All refunds must be approved by the Program Administrator.

Class Cancellation: If a class is cancelled due to low enrollment you will be notified and refunds will be made in the form of original payment.

Weather Cancellations: Many classes are weather dependent. In the event of bad weather KBIA’s primary concern is safety. KBIA makes every attempt to provide alternative learning opportunities in the event of bad weather. Any classes that are cancelled due to unsafe weather conditions are not refundable.

Payment
In order to be processed, all Required Forms must be accompanied by complete payment of the annual membership fee and all class fees. Alternate payment plans may be available if needed, please contact the Program Administrator. KBIA accepts checks and credit cards: MasterCard or Visa. Cash payments are only accepted during office hours: Monday 8 AM to 5 PM, Tuesday to Friday 9 AM to 12 PM and 1 PM to 4 PM, beginning June 21, 2010.